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American Citizen Services

American Citizen Services
Emergency Services
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Registering a Birth
Death of an American
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American Citizen Services

The American Citizen Services (ACS) unit of the Consular section provides information and assistance to U.S. citizens in Kazakhstan. Please refer to the menu on the left for information about the services provided.

In the case of a life or death emergency involving a U.S. citizen call 7-3172-70-22-00 and ask for the duty officer.

American Citizen Service hours:

        Tuesday and Thursday
        14:00 - 16:00

Closed on American and Kazakhstani holidays - see calendar on the right.

NOTE: Americans may come during any business hour (Monday - Friday, 09:00-16:00), but immediate attention is NOT guaranteed.

The U.S. Embassy Consular Section in Astana, Kazakhstan is located at:

        Ak Bulak 4
        Street 23-22, Building 3
        Astana, Kazakhstan 010010

        E-mail: [email protected]

The U.S. Embassy Consular Section in Almaty, Kazakhstan is located at:

        97 Zholdasbekov St.
        Almaty, Kazakhstan 480099
        (Use entrance A2 into the building and you will be escorted to the Consular section.)

        E-mail: [email protected]
        Telephone: 7-3272-50-76-12
        Fax: 7-3272-50-48-84

International Parental Child Abduction

To find information about international child abduction and the Hague COnvention on the Civil Aspects of International Child Abduction, please click on: International Child Abduction

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International Child Abduction
Department of State Bureau of Consular Affairs
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